Pre-Contract Information Form

The seller of your order is Motivex Intelligence Bilişim Yazılım Robotik Sanayi ve Ticaret Anonim Şirketi, whose short name is MotiveX Intelligence. The service is offered under the GoTeam brand at goteamx.app.

• Trade name: Motivex Intelligence Bilişim Yazılım Robotik Sanayi ve Ticaret Anonim Şirketi
• Registered address: Muradiye Mah. Celal Bayar Üniversitesi Kampüsü Küme Evleri Teknokent No: 22 Ofis No: Z-27, 45140 Yunusemre / Manisa
• Tax office and number: Mesir Vergi Dairesi, 6232288048
• E-mail: [email protected]
• Phone: 0551 406 11 90

The subject of the order is opening the GoTeam AI assisted recruitment software for use for the plan and billing term you select. The service is delivered entirely electronically: no physical product is shipped, and there is no shipping process and no shipping fee.

Plans differ on three measures: the number of active postings you can keep published at once, the number of AI assessments you can use in a billing term, and the number of users (seats) who log in to the panel with their own account.

• Active posting: the number of positions open at the same time on your careers page.
• AI assessment: the number of candidates that can be scored within a term. The first assessment of a candidate consumes 1 credit; if you change the position criteria and score again, no further credit is consumed.
• User (seat): the number of employees who log in to the panel with their own user name.
• The assessment credits that come with a plan are reset at the end of the term. Additional assessment packs bought separately are not deleted at the end of the term, they stay in your account.

The published prices include value added tax. No other tax, commission or service fee is added on top of the price at payment.

The current figure is not repeated on this page. When the price changes, a number written here would fall behind and two different figures would appear. The price is always stated on the Pricing page and in the order summary shown immediately before payment. The amount you see in the order summary is the amount that will be charged to your card.

On a monthly plan the fee for the term is collected in advance at the start of each term. On a yearly plan the fee for 10 months is collected in advance for 12 months of use. On the enterprise plan the fee is set by quotation according to the volume of use.

Payment is made by credit card or debit card on the secure payment page that opens during the order.

The payment infrastructure is provided by PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş., authorised by the Central Bank of the Republic of Türkiye under Law No. 6493. PCI-DSS compliance for card data security rests with the payment institution.

Your card details are never recorded, processed or displayed on goteamx.app servers at any stage. The payment page is provided by PayTR.

The service is provisioned to your account as soon as your payment is approved. Your panel access and plan limits open within a few minutes at the latest. The billing term starts on the day the payment is approved.

If the payment is taken but access does not open, the transaction is completed through the automatic reconciliation check within 24 hours at the latest. If it still does not open within that time, write to [email protected]; if the service cannot be opened, the amount collected is refunded.

A subscription is valid until the end of the billing term you paid for and involves no minimum commitment.

Automatic renewal does not switch itself on. You have to tick a separate box on the order screen that does not arrive pre-ticked. If you have turned renewal on, you are informed by e-mail before each charge and you can remove renewal from the panel at any time, without giving a reason.

The renewal charge is taken by the payment institution through the payment method you used for the first order. When you remove renewal, the service stays open until the end of the paid term and no new charge is made once the term ends.

After the term ends, the account moves into a 7 day grace period; during that period the panel and the limits stay open exactly as they are. If a new term is not purchased, the account is suspended at the end of the grace period: panel login stops, your data is not deleted, and once payment is made the account reopens.

How long the data in a suspended account is kept is set out section by section on the KVKK Privacy Notice page.

An e-Arşiv invoice is issued for every sale of ours regardless of the amount and is sent to you by e-mail. Invoices are issued through ePlatform Bulut Bilişim A.Ş. (Turkcell e-Şirket), which holds a special integration licence from the Turkish Revenue Administration, and each invoice carries the statement "Bu satış internet üzerinden yapılmıştır." (this sale was made over the internet).

The invoice is issued with the trade name, tax office, tax number and address details you stated in the order. If any of these is missing or incorrect, write to [email protected] and a corrected invoice is sent.

You can end your subscription at any time. If you end it during a term, the service stays open until the end of the paid term and the fee for the term in progress is not refunded.

For additional assessment packs, the price of credits that have never been used is refunded within 14 days of the purchase date; the refund is calculated in proportion to the unused credits and, once it is made, the remaining credits from that pack are removed from your account. In the case of an incorrect or duplicate charge, the amount is refunded to the card used for the payment within 14 days at the latest after review.

If the service cannot be reached for an unreasonable period for a reason attributable to us, you choose between a refund of the fee corresponding to the affected period and an extension of the term by the length of the outage. The full refund conditions are set out on the Cancellation and Refund Policy page.

GoTeam subscriptions are sold to companies and to natural persons acting within the scope of their commercial activity. The trade name and tax details you give in the order are the record of that status.

Because the Customer acts within the scope of its commercial activity, Consumer Protection Law No. 6502 and the Distance Contracts Regulation do not apply to this agreement.

The CV Analysis report sold to individual users falls outside the scope of this form. The conditions of that sale are set out separately in the CV Analysis pre-contract information form.

When you read this form and approve the order, the contract is formed electronically. The full text of the contract formed is on the Business Subscription Agreement page and your order approval covers that text as well.

Which steps an order goes through, how a detail entered incorrectly is corrected and where the contract record is kept are explained on the Transaction Guide page.

Disputes arising from this agreement shall be subject to the Courts and Enforcement Offices of Manisa.