Business Subscription Agreement

Because the Customer acts within the scope of its commercial activity, Consumer Protection Law No. 6502 and the Distance Contracts Regulation do not apply to this agreement.

The agreement is subject to the provisions of Turkish Code of Obligations No. 6098. The party providing the service ("the Seller") is the following company:

• Trade name: Motivex Intelligence Bilişim Yazılım Robotik Sanayi ve Ticaret Anonim Şirketi
• Address: Muradiye Mah. Celal Bayar Üniversitesi Kampüsü Küme Evleri Teknokent No: 22 Ofis No: Z-27, 45140 Yunusemre / Manisa
• Tax office and number: Mesir Vergi Dairesi, 6232288048
• E-mail: [email protected]
• Phone: 0551 406 11 90

The subject matter of the agreement is opening the GoTeam recruitment software for the Customer's use for the plan and term selected in the order. The software is offered as a service over the internet; the source code, the database and the infrastructure remain with the Seller. The Customer obtains a time limited and non-transferable right to use the software.

The scope of the plan is stated on the order screen: the number of postings that can be kept open at the same time, the number of users who can log in to the panel and the AI credits provisioned each term. The plan name, term and price shown on the order screen are an integral part of this agreement.

AI credits are consumed per operation. Credits that come with a plan are reset at the end of the term and do not carry over to the next one. Additional credit packs bought separately are not deleted at the end of the term, they stay in the account.

The prices published and shown on the order screen include VAT. The amount you see on screen is charged to your card; the invoice separates that amount into the base and 20% VAT. The fee is collected in advance at the start of the term and the term begins when the payment is approved.

The payment infrastructure is provided by PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş., authorised by the Central Bank of the Republic of Türkiye under Law No. 6493. PCI-DSS compliance for card data security rests with the payment institution.

An e-Arşiv invoice is issued for every sale of ours regardless of the amount and is sent to you by e-mail. Invoices are issued through ePlatform Bulut Bilişim A.Ş. (Turkcell e-Şirket), which holds a special integration licence from the Turkish Revenue Administration, and each invoice carries the statement "Bu satış internet üzerinden yapılmıştır." (this sale was made over the internet).

The invoice is issued with the title, tax details and address the Customer has stated on the subscription page. The Customer is responsible for the accuracy of those details; an invoice issued with incorrect details is corrected in the way the Tax Procedure Law permits.

A price change applies only to a new term. The fee of a term that has been paid for is not changed afterwards, and a new price is notified by e-mail before the term ends.

A subscription does not renew by itself. Automatic renewal starts when you tick, with your own hand, a separate box that is not pre-ticked during payment. If you do not tick that box, the subscription stops at the end of the paid term and no further charge is made to your card.

Your card details are never recorded, processed or displayed on goteamx.app servers at any stage. The payment page is provided by PayTR.

When you choose automatic renewal, your card is stored at PayTR and the subscription fee is charged to that card at the end of each term. You are informed by e-mail before the charge, before the term ends.

Deleting the stored card and switching automatic renewal off are done from the subscription page in the panel and depend on no further condition or request. When you switch it off, the service is not cut at that moment, it continues until the end of the term you paid for.

The service is digital. No physical product is shipped, there is no shipping process and no shipping fee is charged.

The plan is provisioned to the account the moment the payment is approved. Delivery is completed within a few minutes at the latest from the approval of the payment. For subscription plans, panel access and limits open at that moment; for credit packs, the credits do.

If the payment is taken but the plan is not provisioned, the transaction goes through automatic reconciliation: the check asks the payment institution whether there is a matching payment and, if there is, opens the plan by itself. Reconciliation produces a result within 24 hours at the latest and you need do nothing during that time.

If the plan has still not opened at the end of that period, write to [email protected]. If the amounts do not match or the transaction is stuck, a person reviews the record; if the plan cannot be opened, the amount collected is refunded. A refund is made by hand, it does not happen by itself. Which steps an order goes through and how an error is corrected are set out on the Transaction Guide page.

The Customer is obliged to give accurate account and invoice details and to protect its user names and passwords. Panel users are personal; the Customer is responsible for the consequences of a user account being shared.

For candidate data the data controller is the Customer and the data processor is the Seller. Informing candidates, establishing the legal ground for processing and obtaining the necessary explicit consents belong to the Customer. Which duty each party takes on is set out clause by clause on the Data Processing Agreement page.

The compliance of posting texts, application form fields and requested documents with the legislation is the responsibility of the Customer. Asking a candidate for more documents than the hiring decision requires is the Customer's decision and its consequences belong to the Customer.

The Customer may not use the service for a purpose outside its own recruitment processes. Using data uploaded to the panel for the process of another company, automated access that disrupts the operation of the system and subjecting the software to reverse engineering are breaches of this agreement.

The Customer can end the agreement at the end of a term by switching automatic renewal off. No reason has to be given. The fee of a paid term is not refunded on a mid-term termination; which purchase is refunded on which condition is set out on the Cancellation and Refund Policy page.

The Seller suspends the service in two situations: non-payment of the fee and use contrary to this agreement. The route followed and the grace period in the case of non-payment are set out above. In the case of non-compliant use, the suspension is notified by e-mail on the same day together with its reason; if the breach can be remedied, the account reopens once it is remedied.

When the agreement ends, panel access closes. The Customer can export its application and candidate data from the panel before the term ends.

Your data is kept for the duration of the relationship between us and throughout the limitation periods set out in the legislation. Payment and invoice records are kept for 10 years under Article 82 of the Turkish Commercial Code (at least 5 years under Article 253 of the Tax Procedure Law); even if you delete your account, these records are held for that period and are then anonymised by severing the links to you.

The Seller is obliged to provide the service as defined in this agreement. No numerical availability commitment is given in the agreement.

Under Article 115 of the Turkish Code of Obligations, a clause that removes liability for gross negligence and intent in advance is invalid. No such clause exists in this agreement; the Seller is liable in every case for its gross negligence and its intent.

In the case of slight negligence, the liability of the Seller is limited to the subscription fee paid by the Customer within the last 12 months preceding the date on which the loss arose. Indirect loss and loss of profit fall outside that limit.

The assessment is AI assisted. The score is produced against a fixed, evidence based rubric, and the final decision always belongs to a person. If you believe that an exclusively automated analysis has produced a result to your detriment, you may object under Article 11 of Law No. 6698 (KVKK, the Turkish Data Protection Law).

Whether a candidate is hired, screened out or moved to the next stage is the Customer's decision, and the Seller is not responsible for the consequences of that decision. What the AI does, what it does not do and how a decision can be challenged are explained on the AI Transparency Notice page.

The agreement is formed when the order is approved electronically. The moment of approval and the version of the text approved are stored together with the payment record. The version in force is written at the top of this page; if you want to ask which version you approved, you can write to us with your order number.

Notices are sent to the e-mail address registered on the Customer's account and the Customer is obliged to keep that address up to date. Notices to the Seller are sent to [email protected].

When the text changes, the new version is published on this page. A new version applies to orders formed after the date it is published; a term in progress is subject to the text approved when that term was bought.

Disputes arising from this agreement shall be subject to the Courts and Enforcement Offices of Manisa.