Data Subject Request

Article 11 of Personal Data Protection Law No. 6698 (KVKK, the Turkish Data Protection Law) gives you nine separate rights. All of them are set out below, in the order of the Law and in everyday English.

• To learn whether your personal data is being processed.
• To request information about it if it has been processed.
• To learn the purpose of the processing and whether your data is used in line with that purpose.
• To know the third parties in Türkiye and abroad to whom your data has been transferred.
• To request correction of your data if it has been processed incompletely or incorrectly.
• To request deletion or destruction of your data when the conditions in Article 7 of the Law are met.
• To request that correction and deletion be notified to the third parties to whom your data was transferred.
• To object to an analysis carried out exclusively by automated systems producing a result to your detriment.
• To ask for compensation if you have suffered loss because your data was processed unlawfully.

Under Article 5 of the Communiqué on the Procedures and Principles of Application to the Data Controller, the request is made in Turkish and in writing. We have two channels.

• By post or in person. Send your signed petition addressed to Motivex Intelligence Bilişim Yazılım Robotik Sanayi ve Ticaret Anonim Şirketi at Muradiye Mah. Celal Bayar Üniversitesi Kampüsü Küme Evleri Teknokent No: 22 Ofis No: Z-27, 45140 Yunusemre / Manisa.
• From your registered e-mail address. Write to [email protected] from the e-mail address you have previously given us and that is on file in our systems. Writing "Kişisel Veri Başvurusu" in the subject line helps your request reach the right queue faster.

Article 5 of the Communiqué lists one by one the information a request must carry. We do not turn an incomplete request away, we tell you what is missing; but that exchange makes the process longer.

If you have information or documents that support your request, attach them. In a request about a recruitment process, writing which company and which posting you applied to helps us find your record faster.

• Your name and surname. If the request arrives by post, your signature at the bottom of the petition.
• Your Turkish national ID number. If you are not a citizen of the Republic of Türkiye, your nationality, your passport number and, if you have one, your identity number.
• Your residential or business address for service.
• If you have them, your e-mail address, phone number and fax number for notification.
• The subject of the request. Write which right you are exercising and exactly what you are asking for.

Your request is concluded within 30 days at the latest from the date it reaches us (Article 13/2 of the Law). If your request is accepted we notify you of the action taken, and if it is refused we notify you of the reason, in writing or electronically.

If the answer is to be given in writing, no fee is charged for up to 10 pages. Article 7 of the Communiqué allows a processing fee of 1 Turkish lira for each page above ten. If the answer is given on a recording medium such as a CD or a flash drive, the fee requested cannot exceed the cost of that medium.

We prefer to send the answer electronically, and no page fee arises on that route. If a situation that creates a fee arises, we write the amount to you before sending the answer.

If you applied to a job posting, the data controller for your CV is the company that opened the posting. That company decides for which purpose the data is processed; GoTeam is the data processor working on that company's instructions. The division of duties is set out clause by clause on the Data Processing Agreement page.

The practical consequence for you is this: requests such as deleting or correcting your CV, or asking for the reasoning behind an assessment, are addressed to the company you applied to. You will find that company's name and contact details on the posting page you applied to and in the e-mails you received.

If your request still comes to us, we do not turn it away. We pass your request on to the company concerned and write to you telling you which company we sent it to and when. In that case the thirty day period is that company's response period.

If you bought the CV Analysis service in your own name, the situation is different. There, the data controller for the CV you uploaded is directly Motivex Intelligence Bilişim Yazılım Robotik Sanayi ve Ticaret Anonim Şirketi, so the channels on this page are the right recipient. For account details, payment records and site usage data we are also the direct recipient. Which data is processed for which purpose is set out on the KVKK Privacy Notice page.

To be able to lodge a complaint with the Personal Data Protection Board, you must have applied to us first. Article 14 of the Law states that the complaint route cannot be taken before the application route has been exhausted.

If your application is refused, if you find our answer insufficient or if you receive no answer at all within 30 days, you can complain to the Board. The period is limited to 30 days from the date you learn of our answer and in any case to 60 days from the date of the application.

A complaint is made according to the procedure the Board itself publishes. If your personal rights have been harmed by unlawful processing, your right to claim compensation under the general provisions is reserved (Article 14/3 of the Law).