The application process
You filled in the form, uploaded the CV, and got stuck on the last box: why do you want to work at this company? There is a red star next to it and it cannot be skipped. This guide covers what goes in that box: where the text you write travels inside GoTeam, and where it does not.
10 characters
The shortest text the cover letter field accepts; an application below it is not submitted
7 form rows
The form fields that enter the evidence set of position fit scoring; the cover letter is not among them
20 questions
The most posting specific questions that can be added to a form; their answers do enter the evidence set
The cover letter is the compulsory free text field on the application form: the form is not submitted without at least ten characters. The question is the same on every career page, asking why you want to work at that company. The text you write never enters the evidence set of position fit scoring; it is free writing that the hiring team reads in the application detail. It is written for the person who reads it.
Two beliefs circulate about cover letters, and both pull the wrong way. One says nobody reads it anyway, write ten words and move on. The other says the opposite, if I squeeze in the right keywords I climb the ranking. We will answer both not by guessing but by following the path the text takes through the system.
On a career page built with GoTeam the cover letter sits in the last section of the form and it is compulsory. The text you write is saved to the database and reaches a person in the application detail under a Cover Letter heading. So far, the expected part.
Here is the unexpected part: the function building the evidence set of position fit scoring takes seven fields from the form, and the cover letter is not among them. The optional technical skills and experience box next to it is in the set. The compulsory box does not enter the measurement and the optional one does. That is not a fault, it is a deliberate boundary: scoring looks at verifiable evidence, and a statement of intent is not a verifiable thing.

Step 1
The question is the same on every career page, the field is compulsory, and the lower bound is ten characters.
Two boxes sit side by side in the open ended section of the application form. The upper one, technical skills and experience, has no star, so it is optional. The lower cover letter box carries a star. Its label mentions the company name, but the company does not write the sentence: the text is fixed in code and only the company name is filled into the template. Whichever GoTeam career page you visit, you see the same question.
The only concrete consequence of it being compulsory is a lower bound: at least ten characters. The rule is the same in the browser and on the server, and there is no way around it. But ten characters is not a quality measure, it is a threshold stopping the field from going out empty. An application saying I am interested goes through too.
There is no upper bound the candidate sees. The only upper bound with a counterpart in the code lives in the panel: while editing an application, the hiring team can enter at most 5000 characters into the cover letter field. Do not read that as a target; read it as a reminder that the text is read in the panel as a single block.
Step 2
The evidence set of scoring is built from the CV and seven form fields; the cover letter is not in it.
When an application arrives, two layers run: the evidence extracted from the CV, and what you declared on the form. Why does the second stand apart? A CV cannot show your year of study, your internship type or the department you declared, and a form can. That is why form declarations are gathered as a separate evidence list.
That list is built from these rows: university, department, year of study, grade average, technical skills, internship type, location. The answers to the posting specific questions are appended at the end. The cover letter is not on the list. This is not true of one path only, it is true of every path: the same function is used by the grader that runs the model and by the grader that runs in code.
The model produces no score anyway. Item by item it answers whether something is evidenced in this CV, leaves a verbatim quote from the CV next to each answer, and the arithmetic is done in code. The quotes are validated in code; a quote coming from outside the permitted set is dropped. Because a sentence you wrote in the cover letter is not in that set, it cannot come back as a quote either.

Step 3
The requirement lines are the source of the grading, and the posting specific questions are part of the evidence set.
The requirement lines in a posting are not a decorative list: that same list is the source of the grading criteria, and the lines carry weights. Even though a cover letter is not scored, that list tells you plainly which evidence the other side is looking for. This is the text to read before you start writing.
The posting specific questions at the bottom of the form are a separate category. The company defines them itself for that posting, and your answers enter the evidence set of scoring in the form label: answer. The reasoning is written in the code too: a CV cannot show whether you hold a driving licence, and a form can. If something was asked, its answer is looked for in that box, not in the CV.
The practical consequence is about how you spread your effort. A posting can hold at most twenty specific questions; short text, long text, single choice, multiple choice and date types are used. These boxes look short so they get rushed, yet they are the side that enters the measurement.
Step 4
In the panel it appears as a single block, beside the technical skills and above the posting specific questions.
The hiring team sees the cover letter in the application detail. The layout is this: Cover Letter on the left, Technical Skills to its right, and a Role Specific Questions definition list beneath them. If all of those fields are empty, the block is not drawn at all. Your text is not read as a page of its own, it is read as a short column.
That layout also settles what to write. The column on the right already lists the skills, and the list below already answers the posting specific questions. That leaves the cover letter column one job: why this company, why this role, and which line of the CV supports it. Repeating the skill list here wastes the space of the column.
A concrete test: delete one of the sentences you wrote. If no meaning is lost, that sentence was filler. Lines such as I am someone open to developing myself say nothing, because they are written the same way on every application. A sentence saying I used this product of yours and got stuck at this part leaves something behind despite its length.

Step 5
Are the specific questions filled, is the claim in the cover letter in the CV, does the file follow the rule.
The first check is the posting specific questions. An answer left blank or brushed off with a single word means a missing row in the evidence set. Shifting some of the time you spent on the cover letter over here is the one direct contribution you can make to the side that gets measured.
The second check is consistency. If you mentioned a tool, a project or a certificate in the cover letter, make sure the same thing is written in the CV. Information sitting only in the cover letter does not enter the measurement; on top of that, the gap between the two texts is noticed by the person reading them.
The third check is the file. There is no field for uploading a cover letter as a separate document: on the candidate side the only file uploaded is the CV, only a PDF is accepted, and the limit is 5 MB. Do not try to write your cover letter into a Word document and attach it, paste the text into the box.
These two fields sit next to each other on the form and look like the same thing, yet they follow completely different paths inside the system. One is fixed and outside the measurement, the other is posting specific and inside it.
The table below compares them row by row. Every row has a counterpart in the code; none of it is advice, it is how the product behaves today.
| Question | The cover letter | Posting specific questions |
|---|---|---|
| Who writes the question | The code. The text is fixed and only the company name is filled in | The company, for that posting only |
| Is it compulsory | Yes, at least 10 characters | Decided field by field |
| How many can there be | One box | At most 20 on a posting |
| Format | Free text | Short text, long text, single choice, multiple choice, date |
| The evidence set of scoring | Not included | Included, in the form label: answer |
| Where it appears in the panel | A block titled Cover Letter | A definition list titled Role Specific Questions |
Knowing where a text does not go is as useful as knowing where it does: most wasted effort comes out of a wrong assumption. The three limits below are read from the code.

An employer can search the candidate pool even for a position you never applied to. The text that search runs on is built from the profile and analysis extracted from the CV: the summary, the role, the skills, the languages, every experience, every project and the education. Form fields never enter that text.
The consequence: there is no strategy along the lines of let me put these words in my cover letter so I show up in the pool. What makes you findable in the pool is the CV itself; the cover letter is not an input to that search.
There is a single edge case in the code where a cover letter touches the scoring side. If both the description and the requirements of a posting are empty, meaning there is no criteria text to grade against, the cover letter is added to a position query text.
But where that text goes is not a prompt, it is an audit record: it feeds the criteria summary and the freshness comparison. Even in that exception the cover letter produces no score, it only touches the record tracking when the criteria changed.
On the candidate side the only file uploaded is the CV, only a PDF is accepted, and the limit is 5 MB. There is no separate upload field for a cover letter: the text is typed straight into the form and stored in its own field on the application.
The same limit holds on the free CV analysis surface. There too the input is a PDF file only; there is no cover letter field, because that surface reads the document and extracts the evidence items.
A cover letter being read is not a guarantee, it is a possibility, and what decides that possibility is not in your hands. The most concrete limit is permission: for a user without permission to see personal data the cover letter field arrives masked, and the masking is done on the server, not in the interface. One member of a team may be able to read the text while another cannot.
The second limit is about the setup. AI grading can be switched on and off per company. In a setup where it is off, neither CV analysis nor position fit runs at all; there is no scoring, and a person reads the application end to end. At such a company the weight of a cover letter naturally rises.
The third is about who holds the decision. AI changes the status of no application on its own; it ranks, and it lists the evidence items and their quotes. The call to advance or reject is always made by a user, that is, a person. There is no such thing as a model disliking your cover letter, but the possibility of it not being read is always there.

On a career page built with GoTeam it is compulsory. The field carries a star and the form is not submitted until at least ten characters are written. The rule holds in the browser and on the server, so there is no way around it. A company has no option to switch the field off or make it optional either.
The only lower bound with a counterpart in the code is ten characters, and the editing limit in the panel is 5000 characters. We have no measured number for an ideal length, so no word target is written here. The measure is this: the text is read in the application detail as a single block, next to the technical skills. Short enough to read in that column is enough.
No. The evidence set of position fit scoring is built from the CV and seven form fields, and the cover letter is not in that set at all. No word written there touches the score. If a keyword is to count for anything it has to be in the CV, and even there what works is describing that it was used, not listing it.
No, the form has no upload field for a cover letter. On the candidate side the only file uploaded is the CV, only a PDF is accepted, and the limit is 5 MB. Writing the letter into a document and appending it behind the CV does not help either: the form field still stays empty and the text is read as if it were CV content. Type the text straight into the box.
Technically nothing stops you, the question is the same on every career page. But a different company name sits inside that question each time, and a generic text leaves it unanswered. What actually needs changing is small: the one or two sentences that answer why this company and why this role. The rest can stay the same.
It is not read on the scoring side: it appears neither in the evidence set of position fit nor in the text embedded for pool search. The text reaches a person in the application detail. Whether it is read is not a guarantee, though; for a user without permission to see personal data the field arrives masked, and the masking is done on the server.